General Information

Product Idea

Order status / Returns / Shipping Information

Sales Inquiries

Custom True-Feel Merchandise / Collabs

Looking to be sponsored? / Send us a brief bio and a link to your video

Have a sweet video you’d like to share with us? Send us a link

Think you or someone you know would be a good person to do a podcast interview on? Email us

Want to join our Street Team, Submit your Name and Address to

Customer Service
If you are having problems placing an order or with an order you have received, please contact our Online Customer Service department

Our online customer service hours are
Monday – Friday 9:00am to 5:00pm EST

Please allow up to 24 hours for a response to your inquiry.
Emails sent during non-office hours or holidays will be handled on our next business day.


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